Service


As one of the world’s leading manufacturers of locks, GEM has a strong presence across global markets. We not only help our customers navigate their toughest security challenges but also differentiate themselves by providing innovative and security solutions.


Market Presence

Gianni Industries, Inc. (GEM®) has marketed across the globe in over 59 countries, mainly in the United States, Europe, and Australia. Over the past years, we also have seen growth in the Middle East and South America.

Global Distribution and Market Share (2019) shown as left


Flexible Production Lines

GEM currently provides over 3000 products, including customized models. The flexible organization of manual force and machine equipment is essential to production lines.

To meet customers’ delivery dates, we need to change production process accordingly for efficient production. In addition, through ERP management system, we take full control of the purchase time. Our suppliers also closely cooperate with us on high-quality goods and agreed delivery schedule.

Product Shipment by Category (2019) shown as left


Customized Services

We are happy to receive orders from domestic markets or OEM international brands as well as customized orders. GEM possesses a furnished laboratory, cutting-edge equipment, and experienced R&D personnel. For specific requirements for large projects, we can offer the best service. Additionally, GEM adheres to market principles and does not infringe upon the interests of our customers.

Fast Delivery

We have always been committed to fast delivery. We deliver products as soon as possible except large number orders or special product specifications. In 2019, 77.4 percent of on-time delivery was achieved and less than 7 day delivery was 48.1 percent. (In 2019, the delivery period was about 13.91 working days)

Product Demonstration

To strengthen customer relationship, we participate in trade shows or exhibitions worldwide to showcase our products, including SECUTECH (Taipei), ISC (U.S.A.), SECUREX (South Africa), INTERSEC Dubai (U.A.E.), IFSEC (U.K.), ISAF (Turkey), SECON (Korea), EXPOPROTECTION / FIRE (France), and ISC (Brazil).

New Product Development

Innovation is the key to stay ahead of the market. To ensure that our customers maintain a competitive edge, we constantly develop new product concepts that solve customer problems and create customer value.

Number of New Product Projects

Number of New Product Projects


Research and Development Expenses vs Revenues

Successful Cases


GEM products are used everywhere around the world. The following are successful cases that illustrate how we have assisted our customers to participate in significant and complex projects in recent years.

Al Meera (Qatar)

Milaha (Qatar Navigation)

Ooredoo (Qatar)


Transportation Facility

◆ Montreal International Airport
◆ Taoyuan International Airport (Taiwan)
◆ Taipei and Kaohsiung Airport (Taiwan)
◆ MTR Express Rail Link – Hong Kong West Kowloon Station
◆ Milaha (Qatar Navigation) Shipping Company (Middle East)

Public Institution

◆ Ministry of Revenue
◆ Chancellery of the Government (Georgia)
◆ National Palace Museum (Taiwan)
◆ Istanbul Anatolian Palace of Justice (Turkey)

Commercial Building

◆ Business Development Bank of Canada
◆ Taipei World Trade Center (Taiwan)
◆ Galaxy Macau
◆ Kuwait Oil Company (KOC) Facilities
◆ Samsung SDS Project
◆ Netatek Technology Building (Turkey)
◆ Ooredoo Qatar Telecommunication Service Provider(Middle East)
◆ Al Meera Qatar Shopping Mall (Middle East)